Relocation Specialist

Join the Champion International Moving Team as a Relocation Specialist!

What You’ll Do:

• Coordinate all aspects of international household goods moves, ensuring compliance with client, company, and country requirements.
• Serve as a primary point of contact for clients, agents, and vendors, providing timely and professional communication throughout the relocation process.
• Manage shipment timelines, vendor selection, and service coordination from booking through delivery.
• Review and submit required documentation, including insurance forms and shipment paperwork, ensuring accuracy and completeness.
• Maintain accurate shipment data, notes, and records within company and third-party systems.
• Prepare financial summaries, process invoicing, and review final charges for accuracy and compliance.
• Monitor costs, resolve billing discrepancies, and support profitability throughout the shipment lifecycle.
• Obtain and review quotations, tariffs, and survey results to support pricing and service recommendations.
• Collect and maintain documentation required for audits and account compliance.
• Identify potential sales opportunities and refer them to the appropriate teams.
• Provide after-hours support as needed to ensure a high level of customer service.

Your Wellness Matters:

• Medical, dental, and vision coverage for you and your dependents

• Employee Assistance Program (mental health support + 24/7 licensed therapist access)

• Wellness perks, onsite fitness center, and onsite medical clinic

Financial Wellbeing:

• Generous 401(k) match

• HSA & FSA options

• Tuition assistance

• Financial wellness programs

• Earning potential up to $50k

Flexibility & Time Off:

• Paid vacation, sick time, parental leave, holidays, and disability leave

What You'll Need:

• High school diploma or GED required.
• 0-2 years of experience in logistics, moving coordination, relocation services, or a related field.
• Understanding of household goods moving processes, documentation requirements, and vendor coordination preferred.
• Strong customer service and relationship-building skills.
• Excellent communication skills, both written and verbal.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Problem-solving skills with the ability to adapt to changing client needs.
• Proficiency in Microsoft Office and the ability to learn new systems quickly.
• A collaborative, service-oriented mindset with a focus on delivering an outstanding customer experience.

Our Promise to You